Why i cant upload my own pictures and icons

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Bernt Rasmussen

• May 09, 2014 07:20

Helo i try to upload a Picture for use as backround on my app but no sucsess, i have tried With Google Crom and IE and alot of times, what can i do to fix this ??

 

Kindly regards Bo Rasmussen

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  Yaroslav

  • May 12, 2014 07:15

  please, provide us with the app name and image you tried to upload for app background.

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  Seohtc

  • May 27, 2014 23:47

  Please update this discussion, we have same issues. Can't even add image here as well.

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  Yaroslav

  • May 30, 2014 14:56

  what is the app name you have issue with uploading images?provide is to us and attach the image you are trying to upload for app background

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  Bex Harris

  • June 22, 2014 21:26

  I have had the same issues on phone, laptop and computer?  My app is Foxtrot Equestrian Professionals

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  Yaroslav

  • June 30, 2014 07:50

  Hello, Bex.

  Can you attach the image which you are trying to upload  as a background into app? Which browser you tried to use?

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  Rinus

  • June 30, 2014 10:00

  Hello,

  I have the same problem. I try to start with it, uploading the icon file, both in jpg as gif, and as well in chrome as firefox.

  Its a small pic, so the upload is normally quick to other systems.

  It seeems a problem to more people, please advise in general

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  Rinus

  • June 30, 2014 10:02

  Here with you find both logo's as mentioned in my question upstairs.

  
  
  
  logo.gif
  LOGOVSZ.jpg

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  Loganchristensen03

  • July 02, 2014 21:23

  I cannot put buttons, and labels and images on my apps

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  Yaroslav

  • July 04, 2014 17:10

  Rinus, you attached images for logo section of the app, but what is the app name? I need this information to try to upload image from our side.

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  Shwantz84

  • July 12, 2014 20:39

  im having trouble uploading an image for my wiget! I tried on my phone and now on my laptop. everything is correct its small enough right file but wont upload so that I can move on and create it!!! please help me!

   

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  Yaroslav

  • July 28, 2014 10:17

  what is the app name you have issue with uploading images?provide is to us and attach the image you are trying to upload 

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  MKSON

  • August 20, 2014 00:25

  I tried many times is the same, each template can not upload pictures
  A lot of people have the same problem, I guess it should be the company's servers blocked

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  Graingrain26

  • October 09, 2014 15:00

  I am using the 'traveller' template to create my own app and found the same problem too. plz help.

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  Yaroslav

  • October 10, 2014 08:01

  Graingrain26, please, submit ticket from DAshboard page of your app and ask our support team to review the problem you have. thank you

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  Venom.sun

  • November 26, 2014 09:56

  same problem, i cant upload background image (your upload system is broken at the moment)

  name app: Parrucchiera

   

  
  
  
  parrucchierabg.jpg
  parrubg.jpg

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  Venom.sun

  • November 26, 2014 09:58

  now works. <.<

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  Petros Charalampopoulos

  • April 02, 2015 17:11

  The problem is back, i can use the built in images but i cant upload mine, looks like its broken!

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  iBuildApp

  • April 02, 2015 18:50

  @Petros Charalampopoulos 

  While the problem is of inconvenience, we need more information on the issue you're experiencing in order for us to push a hotfix.

  Please provide us at least your app name, browser type, browser version number, a screenshot of the error messages that appear (if any), the image you're uploading and any other information (ISP speed conditions) you can provide which would expedite the hotfix from our engineers.

   

  You can start a ticket with our support by sending this information to our support team by emailing this (to support@ibuildapp.com) with a brief problem description and the information requested above, or you can reply to this post.

   

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