My app failed to install
Hi,
I am having a problem. My app will not install on my iPhone. I get an error message when I try to sync the phone with iTunes. It says "failed to install"
I have followed all of the instructions on this page:
http://ibuildapp.com/faq-iphone/#20
So I am not sure what went wrong?
Can anybody help?
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if you followed the instructions how to create adhoc version (see FAQ page for iPhone) and created the build properly including your phone UDID then try to google https://www.google.com/search?q=itunes+failed+to+install&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a
syncing iTunes with app is a tricky process
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Ok...I have two apps. I've tried to install them both ad-hoc on my iPhone to test but both apps give me the same error message: "Error Provisioning Profile does not match Distribution Certificate". So now I need to decide what to do. I have no objection to paying iBuildApp for the company's services. But I need to see a working version on an iPhone in order to judge the quality of the application before going forward.
So please tell me what are my options. Here are some questions:
1. If I sign up for the $9.99 per month plan and submit a ticket will I get the help I need to get the app on my iPhone ad-hoc so that I can test it ?
2. If the answer to question one is YES then what happens if after testing the app on my iPhone I decide that it is not what I expected and I decide not to go forward with it? Can I cancel the plan after having only paid for one month?
3. If the answer to question one is NO then what are my options? Do I need to pay $299 to iBuild App in order to get help with publishing my apps?
Thanks.
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Julia, we provide help only for the apps that being paid. so if you subscribe for one apps but ask questions for 2 we would have to charge you for two or reject as our customer. you can cancel your plan at any time and we stop providing you with help. I agree that is a brilliant idea to pay for one month $9.99 and get a tech support worth a few thousand dollars. we don't have problem with that as we provide support only to the clients that enrolled in one of our payable plans.
as of #3 your options are:
- search the forum for help as it has tons of helpful information
- subscribe to one of our plans
- pay us $299 and we can publish THAT app for you to iTunes.
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