Paid Submission to Apple

Comments

5 comments

  • iBuildApp

    I will ask the support team to open a ticket. but if you had paid for app publishing service for $299 per your wrods above you should receive emails asking for access to your iTunes app dev account. I am not sure if you are able to receive emails? it's better if you open a ticket under that paid app

    0
    Comment actions Permalink
  • Melvyn Zhang

    Hi, yes I have paid the amount already. I have no received any emails since. 

    I thought for USD 299 you guys would help me create the developer account? (as mentioned in your FAQ: Publish on Apple store under your own developer account (we’ll help you create one))

    0
    Comment actions Permalink
  • iBuildApp

    Melvyn, like I have suggested if you are not receiving emails from us you should open a ticket in the support system against that app. you also need to activate your account by paying apple $99 which was mentioned on the app publishing page.

    0
    Comment actions Permalink
  • IBA Support

    Hi Melvyn,

    I have to apologize that you didn’t receive our email with further instructions – it’s probably on your spam folder.. Let me resend it.
    ----------------------------------------------------------- 
    Thank you for using our services - we'll try to do our best to help you get your app on the app store asap.
    Please, provide your iTunes' developer account (username and password) so we could start submission process.
    IMPORTANT! Sign up for the iPhone Developer Program at
    http://developer.apple.com/iphone/program/
    We Guarantee Your Personal Information to be 100% safe and secure.
    Thank you.

    Please, send your credentials to our email: support@ibuildapp.com
    Regards,
    Ekaterina

    0
    Comment actions Permalink
  • IBA Support

    Hi Melvyn,

    I'm sorry for the confusion. We don't create Apple Developer Account instead of users, but we can help you in this process. Let me send you some instructions on your email. This will help you.

    Regards,
    Ekaterina

    0
    Comment actions Permalink

Please sign in to leave a comment.