Paid Submission to Apple

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Melvyn Zhang

Dear Team,

Thank you for building such a great website to assist in the creation of applications. 

I have made a paid submission for my native I-OS application 2 weeks ago and have not heard any news.

The app name is: MASTERING PSYCHIATRY. 

Could anyone from the team please advice what's the status of the application?


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5 comments

Date Votes
  • iBuildApp

    I will ask the support team to open a ticket. but if you had paid for app publishing service for $299 per your wrods above you should receive emails asking for access to your iTunes app dev account. I am not sure if you are able to receive emails? it's better if you open a ticket under that paid app

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  • Melvyn Zhang

    Hi, yes I have paid the amount already. I have no received any emails since. 

    I thought for USD 299 you guys would help me create the developer account? (as mentioned in your FAQ: Publish on Apple store under your own developer account (we’ll help you create one))

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  • iBuildApp

    Melvyn, like I have suggested if you are not receiving emails from us you should open a ticket in the support system against that app. you also need to activate your account by paying apple $99 which was mentioned on the app publishing page.

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  • IBA Support

    Hi Melvyn,

    I have to apologize that you didn’t receive our email with further instructions – it’s probably on your spam folder.. Let me resend it.
    ----------------------------------------------------------- 
    Thank you for using our services - we'll try to do our best to help you get your app on the app store asap.
    Please, provide your iTunes' developer account (username and password) so we could start submission process.
    IMPORTANT! Sign up for the iPhone Developer Program at     http://developer.apple.com/iphone/program/
    We Guarantee Your Personal Information to be 100% safe and secure.
    Thank you.

    Please, send your credentials to our email: support@ibuildapp.com
    Regards,
    Ekaterina

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  • IBA Support

    Hi Melvyn,

    I'm sorry for the confusion. We don't create Apple Developer Account instead of users, but we can help you in this process. Let me send you some instructions on your email. This will help you.

    Regards,
    Ekaterina

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