I have an ENTERPRISE account, but can't pay. No Match

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Robert Borden

• April 06, 2013 03:26

My distribution certificate expired, so I deleted it, and created a new one after paying my renewal to Apple. Then I tried to upload it onto my ibuild account to publish my app, and it says the Cert and the profile do not match. I tried several times, created, recreated, etc.... Still nothing. Gives me the error saying that possibly the profile was created before the cert (or whatever the order is)... But I know i created everything (certs and profiles) in the correct order. I am eager to pay the dues for my ENTERPRISE, PLAN, but if I can't get the apple account corrected here on ibuild, then I cannot upload new versions of the app. PLEASE HELP

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  IBA Support

  • April 06, 2013 23:51

  Hi Robert,

  Please, recreate your Certificate Signing Request and Distribution Certificate. Before doing that, please do not forget to delete those files from your computer, delete Certificate Signing Request from our site and revoke your Distribution Certificate on Provision Profile. 

  Finally, open a ticket at the Dashboard page of your app and ask our customer support to resolve your issue.

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