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4 comments

  • Rest

    I am having the same issue but instead of grabbing the featured image it takes my "pin it" button which is worse than no image at all.  I have a few requests in with screen shots from 2 devices and have not heard back.

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  • iBuildApp

    Please start a support ticket with further screenshots and a description of how you stumbled into the issue. Any information you provide could expedite a fix to this problem.

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  • Rest

    thanks, but i have done that a few times. both via email and support ticket. at this point, I have trashed the app and started over --same problem occurs, but will send new ticket when app is ready to troubleshoot. nothing seems to want to "stick." very frustrating.

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  • iBuildApp

    Other than ticket 36320, there is no other tickets associated with your account in our database. To start a ticket, either navigate to help on our site, or send an email directly to support@ibuildapp.com

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