QuickBooks Error PS036 takes place when you try to update your payroll tax tables, but an error message appears on your screen abruptly and stops the update process. The error mainly occurs when you face trouble in verifying your payroll subscription. Several other reasons in the software can bring forth QuickBooks maintenance release error PS036. The error code crashes an active window and prevents you from performing an on-going task. This blog post describes the error code in detail, along with some handy troubleshooting solutions. Let’s proceed!
Why Do I See QuickBooks Error Message PS036 While Updating Payroll Tax Table?
Multi-faceted reasons in QuickBooks are credited to evoke the same error while verifying payroll.
Note: Read the below-given list carefully, as it can help you in surmounting the technical error while updating payroll.
- This error can take place when your payroll subscription is not active
- An inactive Direct Deposit agreement having more than one active payroll agreement can trigger the error
- A damaged QuickBooks Desktop file “paysub.ini” can evoke Intuit QB error PS036
- When QuickBooks is not updated to the latest maintenance release
- Incorrect EIN (Employee Identification Number) in the company file
- Wrong PSID in the company file
- Compatibility issues between the QuickBooks Desktop and Windows version
These are some of the possible reasons for the error PS036 while updating QuickBooks. However, the most apparent reasons for the update error is an inactive payroll subscription.
What Are The Effects Of QuickBooks Payroll Update Error PS036?
When the error occurs, you may experience the below-given problems-
- Spending Over Payroll Subscription Purchase: To activate an inactive payroll subscription, you need to buy the subscription service from Intuit.
- Active Window Crash or Degraded Performance: One of the instant results of the error is your active window crashes immediately the very moment when the error takes place. Slow-performance is another side-effect of QuickBooks update error PS036.
- Re-Installing The Whole Software: Sometimes, you may also need to re-install the entire software due to the consequences of the error. In this process, you may also lose some essential credentials.
How to Resolve QuickBooks Payroll Tax Table Update Error PS036?
Now that we are familiar with the possible causes of QuickBooks error code PS036, below are the most suitable solutions to resolve the error with absolute ease.
Note: Before you perform the troubleshooting solutions, confirm this check-list to ensure the effectiveness of the solutions.
- Update QB to the latest release
- Verify EIN (Employee Identification Number)
- Install latest updates for Windows
- Verify QB login credentials
Solution 1: Repair the Damaged Paysub.ini File
After checking with the given points, if you encounter with the same error while updating payroll tax tables, then rename the Paysub.ini file.
- Open My Computer and hit Organize
- Select Folder and search and then click View option
- Select “Hidden Files and Folders” and then select “Show Hidden Files, Folders and drive”
- Now back to My Computer and enter the text Paysub.ini in the search area to find the file
- Right-click on the file to select Rename option
- Replace .ini to .old to give a new name to Paysub file
Note: You have to repeat the same steps for all the Paysub.ini files found. While doing so, keep in mind that the system does not permit the repetition of the file name. To avoid this, add an extra letter or number in the file name. Jump to the next solution is QuickBooks error PS036 continues.
Solution 2: Verify QuickBooks Payroll Subscription
“Can’t verify QuickBooks payroll subscription” is the main cause behind the QuickBooks error message code PS036. Follow these easy steps to get the job done-
- Go to QuickBooks and log into your Payroll Service Account
- Follow the given series of action Employee -> My Payroll Services -> Account/Billing Information
- Now provide your accurate login credentials in the specified areas and hit Sign-In
- Once again, Restart your system and try to download the updates.
- Check if the same error is resolved.
NOTE: One more similar PSXXX series error that you might encounter while updating payroll is PS077. You can follow our article How to Fix QuickBooks Error PS077 for detailed troubleshooting instructions if encountered the same.
Please sign in to leave a comment.