Why i cant upload my own pictures and icons

Comentarios

18 comentarios

  • IBA Support

    please, provide us with the app name and image you tried to upload for app background.

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  • Seohtc

    Please update this discussion, we have same issues. Can't even add image here as well.

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  • IBA Support

    what is the app name you have issue with uploading images?provide is to us and attach the image you are trying to upload for app background

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  • Bex Harris

    I have had the same issues on phone, laptop and computer?  My app is Foxtrot Equestrian Professionals

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  • IBA Support

    Hello, Bex.

    Can you attach the image which you are trying to upload  as a background into app? Which browser you tried to use?

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  • Rinus

    Hello,

    I have the same problem. I try to start with it, uploading the icon file, both in jpg as gif, and as well in chrome as firefox.

    Its a small pic, so the upload is normally quick to other systems.

    It seeems a problem to more people, please advise in general

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  • Rinus

    Here with you find both logo's as mentioned in my question upstairs.




    logo.gif
    LOGOVSZ.jpg
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  • Loganchristensen03

    I cannot put buttons, and labels and images on my apps

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  • IBA Support

    Rinus, you attached images for logo section of the app, but what is the app name? I need this information to try to upload image from our side.

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  • Shwantz84

    im having trouble uploading an image for my wiget! I tried on my phone and now on my laptop. everything is correct its small enough right file but wont upload so that I can move on and create it!!! please help me!

     

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  • IBA Support

    what is the app name you have issue with uploading images?provide is to us and attach the image you are trying to upload 

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  • MKSON

    I tried many times is the same, each template can not upload pictures
    A lot of people have the same problem, I guess it should be the company's servers blocked

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  • Graingrain26
    I am using the 'traveller' template to create my own app and found the same problem too. plz help.
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  • IBA Support

    Graingrain26, please, submit ticket from DAshboard page of your app and ask our support team to review the problem you have. thank you

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  • Venom.sun

    same problem, i cant upload background image (your upload system is broken at the moment)

    name app: Parrucchiera

     




    parrucchierabg.jpg
    parrubg.jpg
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  • Venom.sun

    now works. <.<

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  • Petros Charalampopoulos

    The problem is back, i can use the built in images but i cant upload mine, looks like its broken!

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  • iBuildApp

    @Petros Charalampopoulos 

    While the problem is of inconvenience, we need more information on the issue you're experiencing in order for us to push a hotfix.

    Please provide us at least your app name, browser type, browser version number, a screenshot of the error messages that appear (if any), the image you're uploading and any other information (ISP speed conditions) you can provide which would expedite the hotfix from our engineers.

     

    You can start a ticket with our support by sending this information to our support team by emailing this (to support@ibuildapp.com) with a brief problem description and the information requested above, or you can reply to this post.

     

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