Why does my app not download?

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18 comentarios

  • acs/thompsontechgroup
    I have same problem , no answer back
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  • Martynjstrong

    Yes my app is doing the same thing, started yesterday.  It would not open just flashes, so deleted, tried to re-install and it wouldn't install, i have tried again this morning and it still won't install, Has there been an update to the back end that has caused some issues?  Any help gratefully received.

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  • Paul Young

    ACS, how long have you had this issue? I emailed support 2 bays ago and still have not heard

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  • Stephen.Moore

    are you guys using IOs device ? i had problems on iphone 5s and 6 and iPad air (android ok) . They responded saying they had an issue that was fixed, however I had to let them know that this was incorrect.

     

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  • Paul Young

    YES. I too replied that their fix has not worked, hopefully they are still working on it.

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  • Stephen.Moore

    Extreemly frustrationg when you are trying to develope somthing and you cant test it

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  • Adrienne

    I'm having the same issue.  Yesterday morning I started having issues with getting the app to open, and my users are having the same problem.  I deleted the app from my phone and tried to re-install it, which has proven unsuccessful.

    I haven't heard back from support either, so I'm hoping they get the bug fixed soon!

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  • Martynjstrong

    Yes it seems like we are all having the same problems, over the weekend, the testing part of the app isn't working, mine is an iPhone 5s and re-install okay yesterday, but looked odd, tried re-installing today and it errors

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  • Stephen.Moore

    I have 3 apps and none are opening deleted one and it wont instsll now done it on a 5s,6 and ipad air

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  • kk293806

    I would rather have my app not re-install. My completed app quit working, so when i re-installed (simply to overwrite and see if that would work) it downloaded an entirely different app that I did not buildl in Russian... Hopefully we all get an answer to this soon!

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  • Karen

    The same thing happened to me, Kkolb.  Instead of my app I now have one in Russian.  I also contacted customer support and they have not responded.

     

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  • Lee.zhili.zhang

    has solved your problems or not? Is it worthy to trust the ibuildapp platform?

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  • Taureavisionavant

    hmmmmmmm this doesn't sound very good. I really hope they have fixed this issue. 

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  • Ruthkim888

    Trying to test out my app but I'm having trouble downloading it. Also tried to install again and again but it just states "Unable to Download App" each time. I have an iPhone 5s. 

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  • Professeur

    Hello everybody.

    When I want to "download Build" Application, it send me to an error page :

    http://199.102.237.9/builds2/01117/1117274/apps/CoursDeMathsFacile.zip

     

    Not Found

    The requested URL /builds2/01117/1117274/apps/CoursDeMathsFacile.zip was not found on this server.

    Anything to help me to get my application?

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  • Achilder

    Im having this problem now, did they ever find a solution?

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  • Alahmadi12349

    I think the problems in support , when i have one app in android not working

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  • iBuildApp

    Hey Everyone,

    It seems that your issues may be separate from each other. Please start a ticket with our support desk and provide as many details as possible for our representatives to understand and correct the problem.

    -Emil S.

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