Why did you overcharge me?

Ikuti

Christiangclere

• 6 Mei, 2015 13:04

I want a refund on my account I thought i was going to pay 30$ a month and i look at my account and you charge me for the full year of $280??? I don't want that I'm upset and i want my money back and cancel my subscription please.

2

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  iBuildApp

  • 6 Mei, 2015 17:35

  We've already noted your refund request in ticket 41577. 

  We are currently processing your refund, be advised that your app will no longer be available to your existing or new users due to your Free plan reaching it's download limit. 

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  @WeAre_YAM

  • 11 Mei, 2015 14:38

  I also would like a refund on my account called FYG DAILY. I didn't know I was billed for the entire year until I created my second app over the weekend, when I realized you guys took way more than the amount out of my account. You guys can do this. YOu guys should allow people to test their apps with the given monthly price thats listed on the payment section. I always see the $280 listed on my account, but because I'm a newbie to Ibuildapp, I didn't realized that you guys had charged me for the entire year. We hardly even used the app. I thought I was going to pay the monthly fee that you guys listed at checkout. And you guys don't let people know at checkout the total amount, instead we think that we are paying the monthly fees thats listed on advertisement. I went as far as bragging about you guys to everyone, didnt know this was happening. 

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  iBuildApp

  • 11 Mei, 2015 15:58

  if you want a refund please open a ticket. we don't verify account information in public.

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  Aranmbada

  • 10 Juli, 2015 14:59

  Please I also need a refund of my money. I thought it was going to be monthly

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  iBuildApp

  • 10 Juli, 2015 21:13

  @Aranmbada as previously stated, start a ticket with our support or contact us via phone support and we'll process your request.

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