Комментарии

Комментариев: 21

  • Spindleindia

    I have a similar question - after publishing the app on Apple Store and Google Play store, what do I need to do push updates? Editing the app in the website and "Update" is enough? Or will I need to publish the apps every time I make updates to contents/design?

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  • Yaroslav

    You do not need to re-submit your app if you are making changes to the content (photos, songs, text on HTML widget, etc), the button tiles or the images used for the buttons and the background in your app.

    iOS and Android apps need to be re-submitted/re-published if you make changes to:

    - your splash screen

    - adding or removing Push/GPS notifications

    - the app icon or app name

    - the functionality of a button/widget (i.e. changing a button from being a Fanwall to Audio List, etc)

    When an app is re-submitted/re-published, your users will need to download/update the version on their device before seeing the changes you have made.

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  • Elevate

    Can you please explain the steps in updating the app? Because changes I have made here have not been made on the app yet - how long does it take?

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  • Yaroslav

    If you made updates which requires re-submission on app stores you have to make new app builds for ANdroid and iPhone app version and submit these updates on Apple and Google Stores.

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  • Daystarbaptist.church

    I am trying to add content to my app which will be a weekly thing for me. However, I am not able to accomplish this right now not sure why

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  • iBuildApp

    Could you provide more detail on what content updates you wish to accomplish, what steps you've taken to try and update the app, or submit a support ticket for a representative to work with you directly to resolve this issue.

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  • Admin

    I have changed the content on one of my tabs because the contact from I had added originally was not sending the mail to my address, and I could not fins anywhere to add my email addess in ther options to have that fixed. I added the email from from ibuild and that has the option to input the address the mail will go to..now How can I let my customers know this? Must I pay for another app to make these types of changes? That would not be feasible and would make making changes on my app costly!

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  • Gkinvestmentshooping

    Hi i have problem in creating my app, am in the process of creating the app, in the content of social media, i choose facebook and twitter templets, therefore when ever i test my app to click on facebook or twitter it take me to ibuild facebook and ibuild twiter respectivelly, please sir i need to know how to replace that with my facebook user name and twitter as well, because i had put both but it couldn'twork. Why?

    need reply urgently.

    thnaks 

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  • Gkinvestmentshooping

    An Also i had input a login screen into my app, but i realize that wen ever i test my app by downloading it on my android device, wen i try to login it will tell me the address has been register on the account, which i dont really understand, please help. 

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  • Gkinvestmentshooping

    Sir, i leave at Nigeria, therefore in terms of Price column there is no type of my currency there, which is Naira, i don't like to use Dollars , how can i add my own country currency sign, 

    this is my country currency sign #. please i need your help.

    Thanks

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  • iBuildApp

    Unfortunately, Nigerian currency is not currently available at this time. It has been noted down to be implemented in the future. Stay tuned, we'll let you know of any updates available.

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  • artrdz

    you answer the questions more or less, but you never said how much time it will take to refresh the pictures, videos, links or wherever changes we made on the content of the app, and what causes that dealy, so we dont be asking ans asking the same again and again, tks

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  • artrdz

    I upload new pics on my app (website), and after 90 min and still don't refresh on the app iphone, what can I do to make it fast or force it, without reinstall the app?? I hope you really answer both questions tks or should I wait more than 50 hrs or something?

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  • artrdz

    Has been passed 330 min and still not refresh on iphone device, I just hop you give us some tips, before it gets refreshed some how, and then you just forget this issue, because it was fixed already, even after may be 48-72 hrs I dont know, any idea.?? pls

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  • iBuildApp

    hi artrdz, thanks for sitting there and counting minutes on your phone. did you try to close your app completely? i mean killing it as open app and launching from scratch?

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  • artrdz

    well if in place to asking me you will tell me how to do it, we dont waste more time on it, i guess, SO, how is that??

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  • artrdz

    so, nothing yet, the TIme Mr tech support it wasn't for the iphone refresh, you just need to think a little bit beyond that, the time was for you, YES time response very bad, I already knew it was bad no faster than 24hrs, average 50hrs and not always solve the problem, issue or given a good tip, and still nothing! tks for your help and nobody from tech support tell us how or why it takes more time than expected.

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  • iBuildApp

    @artrdz

    As mentioned previously, content updates appear every time users completely restart your app and will be prompted by an orange exclamation mark. We apologize for our support delay, certain tickets and users take priority support for technical reasons. 

     

    Unfortunately your 24-50 hours statement simply isn't true as we've handled 50 of your tickets, some within the same day as they were submitted, others took longer as they were technical issues which took time to resolve. Over half of the tickets submitted were rudimentary or simple questions which our support has either answered in the past or the answer can be found simply by using the service. Showing attitude to our customer support regrettably does not prioritize your inquiry within our system, so again I apologize for the delay in this response let me know if you experience any other issues or problems.

    -Emil S.

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  • Michele Tucci

    Hello, I created an app via your website, I have only one question, when I do not see changes immediately on the app (even closing it and reopening) to see them I have to click on the refresh app, there is no system because this will happen automatically at opening app, would make it more fluid. waiting for your reply. Mickj

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  • iBuildApp

    @Michele Tucci

    I'm sorry I don't quite understand what the question is... Are you asking how to trigger the app to update on the device?

    -Emil S.

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  • Michele Tucci

    @Emil S. (iBuildApp)

    No I'm testing the app on my cell before publishing, but updates the editor that I do on the app are visible only after asking the app refreshes, hoping that updates were available when you restart the app without 'intervention. I hope I was clear and to receive your help

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